1. Who we are
Alco+ and the Upland Factory website are provided by Event Factory s.r.o., Company ID (IČO) 53309219, Dukelských Hrdinov 11, 045 01 Moldava nad Bodvou, Slovakia. Event Factory s.r.o. is responsible for the website and enquiry processing described in this notice.
For privacy questions or requests, contact hello@uplandfactory.com. This policy distinguishes information kept inside Alco+ on your device from information handled when you visit our website or email us.
2. Information processed by Alco+
Alco+ uses the weight, age, sex, alcohol amount and consumption time you enter to calculate estimates of alcohol metabolism and provide basic statistics. Your entries, estimates and statistics are stored and processed locally on your phone. These records can reveal sensitive information about you.
Alco+ does not transmit these records to us or other servers. We cannot view or retrieve them remotely. The app does not provide cloud backup of these records, and we do not receive them for advertising, sale or remote profiling.
You choose what to enter. Calculations depend on the information you supply. Alco+ produces mathematical estimates, not measured blood or breath alcohol values, medical advice or a determination that you are safe or legally permitted to drive.
3. Keeping and deleting app data
Your saved app records remain in local storage until you delete them. Use the app’s data-deletion function to remove stored data. Because we do not hold a server copy, we cannot recover your deleted records or delete them remotely.
The app’s lack of cloud backup is separate from any backup or device-transfer features provided by your operating system. Consult your device settings and its provider’s information to manage those features and any copies they hold.
Protect your device with an access lock and keep its software up to date. No device or storage system can be guaranteed completely secure.
4. Visiting uplandfactory.com
Our website is hosted by Websupport. Delivering and securing the website involves technical request information, which can include your IP address, request time, requested page, browser information and error details. Websupport processes hosting data as part of providing its services.
We use technical logs where needed to operate the website, investigate faults and protect it against misuse. Our legal basis is our legitimate interest in providing a reliable and secure website (Article 6(1)(f) GDPR).
Websupport documents that access and error log backups are available for the preceding 14 days. This availability window is not a promise that every provider-held operational record is deleted after 14 days. Provider retention follows the applicable service arrangements; records needed for a specific security incident or legal obligation may be retained for that purpose. See Websupport’s server-log information.
The website’s own page code does not set cookies or use browser storage. We have not added advertising trackers, analytics scripts, embedded media or a contact form. Website requests are separate from the records you keep in Alco+.
5. Contacting us
When you email us, we receive your email address, message, and any name or attachments you choose to send. We use them to reply, provide support and resolve your enquiry. Please avoid sending sensitive health information or alcohol records.
For ordinary enquiries, we rely on our legitimate interest in responding and providing support (Article 6(1)(f) GDPR). If your message concerns steps you request before entering a contract, Article 6(1)(b) may apply. Processing needed to meet a legal obligation relies on Article 6(1)(c).
We retain ordinary enquiry and support correspondence for up to six months after the matter is closed, then delete it. Information needed for accounting, contractual obligations or legal claims is retained separately for the period required or justified by that purpose. Copies in provider backups follow the provider’s backup cycle.
6. Service providers and disclosure
Our hosting and mailbox provider, Websupport, and authorised people handling site administration or enquiries may process the website and email information described above. These services do not give them access to the app records stored only on your phone.
Information may also be disclosed where required by law or necessary to establish, exercise or defend legal claims. We do not sell your enquiry information. Details of Websupport’s processing are available in its service terms and privacy information. Where a provider’s processing involves a transfer outside the EEA, the applicable GDPR transfer requirements must be met, such as an adequacy decision or appropriate contractual safeguards. You may contact us for information about safeguards relevant to your data.
7. Your rights
Subject to the conditions in applicable data-protection law, you may request access, correction, erasure or restriction of personal data we hold about you. You may object to processing based on legitimate interests and request portability where it applies. Where processing is based on consent, you may withdraw it without affecting the lawfulness of earlier processing.
Send requests to hello@uplandfactory.com. We may need information to verify your identity, and will respond within the applicable legal time limits. We cannot access local app records that you have not sent us; use the app’s deletion function for those records.
You can lodge a complaint with the Personal Data Protection Office of the Slovak Republic or another competent supervisory authority.
We do not use website or email information to make solely automated decisions with legal or similarly significant effects on you.
8. Changes to this policy
We update this policy when our services or data practices change. The date above identifies the latest revision. Where required, material changes will also be communicated through the app or another appropriate channel.